If you are in distress, click HERE to be connected to your local Distress Centre

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    • Home
    • About Us
      • Mission & Vision
      • Meet the Trainer
      • Corporate Mental Health
    • Services
      • Training Sessions
      • Keynote Speaking
    • Resources
      • Our Community
      • January Resource
      • February Resource
      • March Resource
      • April Resource
      • May Resource
      • June Resource
      • July Resource
      • August Resource
      • September Resource
      • October Resource
      • November Resource
      • December Resource
    • Media & Testimonials
      • Photo Gallery
      • Testimonials
      • Videos
    • Blog
    • Contact us
  • Home
  • About Us
    • Mission & Vision
    • Meet the Trainer
    • Corporate Mental Health
  • Services
    • Training Sessions
    • Keynote Speaking
  • Resources
    • Our Community
    • January Resource
    • February Resource
    • March Resource
    • April Resource
    • May Resource
    • June Resource
    • July Resource
    • August Resource
    • September Resource
    • October Resource
    • November Resource
    • December Resource
  • Media & Testimonials
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CATALYST TRAINING SERVICES Inc.

WHAT ARE DISTRESS HOTLINES?

Distress hotline lines are a FREE and CONFIDENTIAL service that provides short-term emotional, mental and psychological support to anyone who may be in distress. Staff are extensively trained in the area of crisis intervention and are available to support you by listening to your concerns, providing emotional support and connecting you to resources in your community. Connect with them day or night, a support staff will answer! Distress lines are available 24/7.

WHAT CAN I EXPECT WHEN I CALL?

Operators will work with callers to gain a better understanding of their specific distress. This is done by asking empathetic,  relevant, and situational questions, all while respecting the caller's limits and boundaries. These questions help the operator gain a better understanding of your current circumstance. The operator will help you formulate a plan to help navigate your situation, as well as connect you to resources in your community. 

WHAT KIND OF SUPPORT CAN I TALK TO THEM ABOUT?

Distress lines are equipped to help you with whatever issue YOU deem to be distressing. This can include but is not limited to:

  • Relationship issues
  • Loss of employment
  • Mental health issues 
  • Bereavement
  • Suicide prevention

HOW CAN I BE SURE MY CONVERSATION WILL BE KEPT PRIVATE?

Hotlines are confidential and anonymous. Their primary objective is to support you and keep you safe. On the occasion that the caller expresses harm to themselves or others, the listener may have to reach out to emergency services. This is done with the intention of keeping the caller safe and preserving life. 

IS THIS SERVICE ONLY AVAILABLE THROUGH TELEPHONE?

Many distress lines have expanded their services to include texting options, online messaging and social messaging options. 

DISTRESS LINES AVAILABLE IN CANADA

Crisis Services Canada

Hope For Wellness Helpline

Crisis Services Canada


24/7 Hotline: This service is grounded in the belief that dialogue can help to relieve intense emotional pain. Responders will ask questions to better understand callers’ situations but aim to give callers space to express their concerns. Responders may provide additional support services when appropriate.

Contact: 1-833-456-4566 or text 45645 ( text service operates between the hours of 4 pm and 12 am. )


Source: https://www.crisisservicescanada.ca

Kids Help Phone

Hope For Wellness Helpline

Crisis Services Canada

Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.

Whether by phone, text, mobile app or through our website, you can connect with us whenever you want, however you want.

Our service is completely confidential — you don’t even have to tell us your name if you don’t want to

Contact: 1-800-668-6868 or Text: 686868 


Source: https://kidshelpphone.ca/

Hope For Wellness Helpline

Hope For Wellness Helpline

Hope For Wellness Helpline


Hope For Wellness: Available to all Indigenous peoples across Canada who need immediate crisis intervention. Experienced and culturally sensitive helpline counsellors can help if you want to talk or are distressed. Telephone and online counselling are available in English and French. On request, telephone counselling is also available in Cree, Ojibway and Inuktitut. 

Contact: 1-855-242-3310 or online Hope for Wellness chat. 


Source: www.canada.ca

DISTRESS LINES AVAILABLE IN ALBERTA

Mental Health Helpline

Canadian Mental Health Association

Canadian Mental Health Association

Mental Health Helpline: toll-free, 24/7 service that is confidential and anonymous. Clients can seek assistance with crisis intervention regarding a variety of crisis situations. Listeners can also provide information about mental health programs and services, and help refer clients to other agencies. 

Contact: 1-877-303-2642


Source: https://www.albertahealthservices.ca/findhealth/Service.aspx?id=6810&serviceAtFacilityID=1047134

Canadian Mental Health Association

Canadian Mental Health Association

Canadian Mental Health Association

Distress Line: provides short-term crisis intervention, support, and resources to people in crisis/distress. Distress Line listeners are trained in having conversations about suicide, family violence, and other emergencies. Listeners will take the time to understand what is going on for a caller, provide emotional support, collaboratively explore options, and offer community resources when appropriate. Listeners may ask, “what has led you to call into the Distress Line today?”

Contact: 780-482-4357 (HELP)


Source: https://alberta.cmha.c

Addiction Helpline

Canadian Mental Health Association

Addiction Helpline

Addiction Helpline: toll-free, 24/7 helpline that offers assistance and referrals to individuals requiring addiction services. This service is operated by specialists who can provide information and referrals for a variety of addiction disorders such as compulsive gambling, alcohol use disorder, drug use disorders, and others. Translations are available in over 180 languages. 

Contact: 1-866-332-2322


Source: https://www.albertahealthservices.ca/findhealth/service.aspx?Id=1008399

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Catalyst Training Services Inc.

PO Box 71080 Northtown PO Edmonton, Alberta T5E 6J8

EMAIL: j@catalysttrainingservices.org

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www.catalysttrainingservices.org