RESOURCE TYPE: Urgent and non-urgent addiction and mental health services.
SERVICE LOCATION: 10959 102 St, Edmonton, Alberta T5H 2V1
TELEPHONE: 780-424-2424
COST: Free
AUDIENCE: All ages
BUSINESS HOURS: 24 Hrs/ 7 days a week.
FOCUS: Provides a single point of access to adult addiction and mental health community based program.
About ACCESS 24/7
ADDICTION AND MENTAL HEALTH SUPPORT
Access 24/7 is an addiction and mental health service located in Anderson Hall at the Royal Alexandra Hospital in Edmonton. It provides a single point of contact to help patients navigate the mental health system and find the services they need while offering immediate support.
ONE STOP SHOP FOR ALL YOUR MENTAL HEALTH NEEDS
Access 24/7 provides screening, referrals, consultation, crisis intervention, outreach and short-term stabilization to help patients begin their journey in mental health and recovery. There is a range of support providers, including addiction counsellors, mental health therapists, occupational therapists, pharmacists and social workers, to ensure each person will get the support they need.
IMPACT IN THE COMMUNITY
During the first three months of operation, Access 24/7 has fielded more than 18,000 calls, and seen more than 1,000 walk in patients. During their soft opening, they offered outreach to over 150 individuals, completed over 200 stabilization visits, and assessed over 260 clients in their urgent psychiatric clinic. The clinic is meeting an enormous need to support Edmontonians in accessing mental health services